Category Archives: communications-skills.com

What if things go wrong simply because people don’t talk to each other?

Via Ted Ernst Sarvata, an update about huddles: Kan says teamwork improved greatly once information-sharing became routine. Numerous snafus have been averted; for example, if the plant superintendent reports trouble with a machine, the sales director can adjust his delivery … Continue reading
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Great Expectations: When the Boss Talks, Subordinates Listen?

Several decades ago, there were ads on TV that said “When so-and-so talks, people listen”… (and then the commercial showed a crowd of people who would all pretend to be listening to Mr. so-and-so). Apparently, that seemed reasonable at the … Continue reading
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Collaboration vs. Seduction

Let’s jump right in! OK, what did I just do? Did I invite you to collaborate with me — to read the text I am writing, to interact,… — or did I seduce you? Maybe I did a little bit … Continue reading
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